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We always only want what is best for you.

For us, quality first of all means respect and estimation for our customers. Our work is hence focussed on their satisfaction, and entirely aimed at contributing to their success with top-class products, binding promises and excellent consultancy services.

Seven employees in the Quality Management / Technical Customer Support department dedicate themselves to creating the right conditions for us to provide you with a high and consistent product quality. But they will also stand by you where the selection of the right product or consultancy for other technical questions are concerned. And if there should ever be reason for justified criticism, we also have a professional complaints management in place.

We give it to you in writing.

Amongst other aspects, we also ensure our high quality standards by having our quality management system certified in keeping with ISO 9001:2015 – a solid basis safeguarding our ability to supply you with our products and services on an unfailingly high level of quality. In addition to this, we only work with renowned, quality-guaranteeing manufacturers, and monitor their compliance with our production specifications.

The standard models for the German market have been certified by the German Association for Electrical, Electronic & Information Technologies (VDE), naturally. In addition, many of our products have also been internationally approved in keeping with UL, CSA or EAC.

Success means responsibility.

We are convinced that environment-friendly and socially responsible companies will be more successful in the long term. We therefore take our responsibility in the supply chain very seriously indeed, and consistently strive for sustainable operations management, for example with the help of:

  • Sustainable packaging concepts
  • Responsible use of resources
  • Logistics audits
  • Waste prevention before disposal
  • Energy audit per DIN EN 16247-1
  • etc.

A stable and trust-based relationship with our suppliers is just as important for us as the cooperation with clients. We aim for sustainable supplier management with long-term agreements. Besides product and price quality, the focus is also on environmental compatibility, safety, and the highest product quality, however. Regular supplier audits contribute to a fair partnership.

But we want to be more than just a good business partner. We also want to offer our employees an excellent workplace. In addition to our responsibility for the health and safety of all our staff at their workplace, we also feel obliged where their work-life balance is concerned, or the provision of training opportunities. The continued existence of the company is meanwhile ensured by the Klaus Faber Foundation.

ISO certificates and contacts

A consistently high quality standard is essential for us. We ensure our high standards of sustainability and environmentally conscious action with an ISO-certified environmental and energy management system.

Quality has a brand: FACAB®.

The FACAB® brand not only stands for an unfailingly good product quality, but also for excellent service. Besides product availability, this also includes a solid delivery performance and competent advice.

Your contact.

For your questions please contact our engineering team.

Benjamin Backes

Benjamin Backes
Phone +49 681 9711-147

Ralf Opalla

Ralf Opalla
Phone +49 681 9711-146

Kevin Lafontaine

Kevin Lafontaine
Phone +49 681 9711-148

Who we are.

Faber has numbered amongst the top providers in the cable and wire industry for over 73 years. We convince our customers with high-performing products and tested quality.

We are appreciated for our know-how, our service-orientation and our absolute adherence to delivery dates. Because we find: Nothing is more important than being a strong and dependable partner.

Contact.

Klaus Faber AG
Europaallee 33
66113 Saarbrücken
Germany

Phone +49 681 97 11-0