Corporate Policy of the Faber Company
The entire business activity and action of Klaus Faber AG is geared towards achieving sufficient profit in order to accomplish the following goals:
Customer Satisfaction
We would like to offer our clients first-class quality, competitive prices, best service and problem solution in order to achieve a lasting cooperation characterized by mutual respect.
Employees
Preservation of existing and creation of new work places. Through healthy and performance-oriented employment, we would like to ensure that employees will find motivation and satisfaction in their work.
Growth
We would like to increase our market share through perpetual development of products and processes and supply new markets.
Social Responsibility
Through integrated action, thereby adhering to social responsibility and environmental standards, we strive for a good reputation in the market and in society.
Environment
Careful handling of resources (energy, environment).
As a basic principle, each Faber employee, from assistant to manager, is responsible for the quality of his/her assigned tasks. Avoidance of mistakes has priority over correction of mistakes.
The constant improvement of our selection of services and customer satisfaction are main points of corporate policy. For this reason there is a constant monitoring and assessment of key figures of main processes.
The suppliers contribute substantially to the assurance of our service ability. They are to be selected in such a manner that the aspired goals will be met and that they especially meet our quality requirements.
Through training and information the board of directors ensures that all employees know the meaning of quality politics and can identify with its goals.
Saarbrücken, September 30, 07
Management Board